Question 1

How often should I empty my septic tank?

Accepted Answer

We recommend emptying your septic tank every 1–2 years depending on the tank size and number of occupants in the property.

Question 2

How do I know if my septic tank needs to be emptied urgently?

Accepted Answer

Signs that your tank needs urgent attention include slow-draining sinks and toilets, gurgling sounds from drains, unpleasant odours inside or outside the property, and wet or soggy patches appearing in the garden near the tank or percolation area.

Question 3

Do I need to register my septic tank?

Accepted Answer

Yes. Under the Water Services (Amendment) Act 2012, it is a legal requirement for all owners of domestic wastewater treatment systems — including septic tanks and biocycle units — to register their system with their local authority.

Question 4

Do I need planning permission to install a septic tank or biocycle unit?

Accepted Answer

Yes, in most cases planning permission is required from Galway County Council. The system must also meet EPA standards, and a site suitability assessment (including a percolation test) is typically required as part of the planning process.

Question 5

What is a Biocycle unit and is it better than a standard septic tank?

Accepted Answer

A Biocycle unit is a secondary treatment system that processes wastewater to a higher standard than a traditional septic tank. It is often required where soil conditions are poor or where a standard percolation area cannot be installed. Biocycle units are EPA-registered and produce a cleaner effluent.

Question 6

What areas do you cover?

Accepted Answer

We cover Galway city and county, including Moycullen, Oughterard, Tuam, Ballinasloe, Loughrea, Athenry, Clifden, and all surrounding areas in the West of Ireland.

Question 7

What is a CCTV drain survey and when do I need one?

Accepted Answer

A CCTV drain survey involves inserting a high-definition camera into your drainage pipes to identify blockages, cracks, root intrusion, or other damage without the need for excavation. You may need one if you have recurring blockages, are buying a property, or require a report for planning permission.

Question 8

How long does a septic tank installation take?

Accepted Answer

A typical septic tank installation takes between 1 and 3 days, depending on ground conditions, tank size, and site access.

Question 9

Are your prices fixed or do you charge by the job?

Accepted Answer

All our work is priced individually based on the size of the system, access to the site, and the scope of work involved. Contact us for a free, no-obligation quote.

Waste Water Treatment Specialists, Galway

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